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To report a lost or stolen Prospectors VISA Credit Card call

(909) 396-9688 – Our main branch (during business hours) or
Customer Service (800) 325-3678 (7 days a week / 24 hours a day)

To report a lost or stolen Prospectors VISA Debit Card call

(909) 396-9688 – Our main branch (during business hours) or
CO-OP (888) 241-2440 (7 days a week / 24 hours a day)


Fraud protection 24/7.

Prospectors utilizes the very latest fraud protection tools giving you extra security and confidence when using your cards. Simply keep your most current contact information on file with us and always make sure to use best practices and we will work to help safeguard your account!

Planning out of town travel?

Just submit your travel information prior to your leaving… we’ll work to reduce the chance of fraud on your cards or having them blocked while you’re away from home. Just one more way we are working hard to keep your accounts safe – Convenience and peace of mind at no cost to you! Download VISA Credit & VISA Debit Travel Notification Form

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